client portal

Appointment FAQs

All appointments are online via ZOOM.  If you’d like to book an in-person appointment, please contact Lisa directly to confirm clinic availability. 

What package do I choose?

If you are unsure about which package is best for you,  please book a Complimentary Connection & Chat to ask questions and explore the best options for you.

Can I purchase a gift certificate

Please contact Lisa directly for a chat about your requirements. 

THE SESSION DATE AND TIME I'D LIKE IS UNAVAILABLE?​

If you require more flexibility with session dates and times that is currently available online, please contact Lisa directly via email at lisa@lisagumieniuk.com, phone +61 410 688 655 or  Facebook Group with your requirements and contact details and we can create a package to meet your requirements. 

ARE SESSIONS INPERSON OR ONLINE? ​

Unless prearranged, all sessions are online, using ZOOM Meetings – which is like using Facetime and Skype.  Sessions are highly effective this way as you don’t need to travel and can have a session in the comfort of your own safe space, without having to travel.  

If you require an in-person session, these are available by appointment only and can be pre-arranged by contacting Lisa via email at lisa@lisagumieniuk.com, phone +61 410 688 655 or Facebook Group. In-person sessions take place in Rozelle or Balmain.

HOW DO THE ONLINE SESSIONS WORK? ​

Online sessions are via ZOOM Meetings and are similar to Facetime and Skype.  It’s a great face-to-face online option for sessions which requires a phone or computer with a video and microphone.  It’s very easy to use and connect too. 

Once you have completed a booking, you will be emailed a link and details for the online ZOOM Meeting.  This will also be re-emailed before your appointment.

DO YOU WORK WITH THE FOLLOWING... ​

If you experience or have been diagnosed with psychosis, biopolar disorder or schizophrenia or have trauma related to sexual abuse, as this is not an area I am able to support your with.  I would love to be able to refer to you someone who specialises in this area of support.

If you are suicidal please seek the following support

Lifeline (13 11 14, www.lifeline.org.au)
Suicide Call Back Service (1300 659 467, www.suicidecallbackservice.org.au)
Beyond Blue Support Service (1300 22 4636, www.beyondblue.org.au)
MensLine Australia (1300 78 99 78, www.mensline.org.au)
Kids Helpline (1800 55 1800, www.kidshelpline.com.au)

WHAT HAPPENS ONCE I BOOK A package or program?

Once you’ve purchased and paid for a package or program, a coupon code will be automatically generated and emailed to you.  

You will then need to use either the coupon code OR your email address to schedule the date and time of your appointments. 

STILL HAVE QUESTIONS OR ARE UNSURE?​

If you have any further queries please reach out to Lisa for a chat by phone +61 410 688 655, email lisa@lisagumieniuk.com or Facebook Group to have a quick chat and clarify your questions.